Resources – CIVIS – Europe’s Civic University Alliance [Skip to content](#main) ![](https://civis.eu/build/assets/circle-08-Bbt_UM7-.svg) ![](https://civis.eu/build/assets/circle-04-D4E6Ss3k.svg) ![](https://civis.eu/build/assets/circle-12-DCoFnra7.svg) [ ![CIVIS – Europe’s Civic University Alliance](https://civis.eu/build/assets/civis-CCpvK1nT.svg)](https://civis.eu/en) - [ Discover ](https://civis.eu/en/discover-civis-alliance) - [ What is CIVIS? ](https://civis.eu/en/discover-civis-alliance/what-is-civis) - [ Our work ](https://civis.eu/en/discover-civis-alliance/our-work) - [ Mission, Vision & Values ](https://civis.eu/en/discover-civis-alliance/mission-vision-values) - [ Governance & Management ](https://civis.eu/en/discover-civis-alliance/governance-andamp-management) - [ Who's Who ](https://civis.eu/en/discover-civis-alliance/who-is-who) - [ CIVIS Association ](https://civis.eu/en/discover-civis-alliance/civis-association) [Open Labs & Civic engagement ](https://civis.eu/en/discover-civis-alliance/our-work/open-labs-civic-engagement) - [ Learn ](https://civis.eu/en/learn) - [ Blended Intensive Programmes ](https://civis.eu/en/learn/blended-intensive-programmes) - [ Flexible Learning ](https://civis.eu/en/learn/build-your-learning-path-flexible-offer) - [ Master’s Programmes ](https://civis.eu/en/learn/find-your-master-s-programme) - [ Staff weeks & Job Shadowing ](https://civis.eu/en/learn/keep-on-learning-with-staff-weeks-andamp-job-shadowing) - [ Study abroad ](https://civis.eu/en/learn/study-abroad-and-connect-with-civis-universities) [Discover the projects led by our students in 2025-2026 ](https://civis.eu/en/discover-civis-alliance/our-work/student-led-projects/discover-the-projects-led-by-our-students-in-2025-2026) [CIVIS Museum University Forum ](https://civis.eu/en/discover-civis-alliance/our-work/CIVIS-Museum-University-Forum) - [ Teach ](https://civis.eu/en/teach) - [ Calls for Projects ](https://civis.eu/en/teach/civis-calls) - [ Innovate your Teaching ](https://civis.eu/en/teach/innovate-your-teaching) - [ Resources for Educators ](https://civis.eu/en/teach/resources-for-educators) [CIVIS BIPs: strong impact and high satisfaction, new report finds ](https://civis.eu/en/the-civis-newsroom/civis-bips-strong-impact-and-high-satisfaction-new-report-finds) [CIVIS Students Bring Music to Patients with Dementia and their Caregivers ](https://civis.eu/en/the-civis-newsroom/musicians-from-all-over-civis-come-together-in-madrid-to-promote-inclusiveness) - [ Research ](https://civis.eu/en/providing-the-tools-for-innovative-research) - [ Research Collaboration ](https://civis.eu/en/providing-the-tools-for-innovative-research/research-collaboration) - [ Careers, Networks & Mobilities ](https://civis.eu/en/providing-the-tools-for-innovative-research/research-careers-networks-and-projects) - [ Resources for Researchers ](https://civis.eu/en/providing-the-tools-for-innovative-research/resources-for-researchers) [CIVIS launches new job space for early-stage researchers across Europe and Africa ](https://civis.eu/en/the-civis-newsroom/connecting-talent-with-opportunities-civis-launches-new-job-space-to-connect-early-stage-researchers-across-europe-and-africa) [Facing Common Challenges, Shaping Joint Solutions for Africa and Europe ](https://civis.eu/en/the-civis-newsroom/facing-common-challenges-shaping-joint-solutions-for-africa-and-europe) - [ Connect ](https://civis.eu/en/connect) - [ Newsletters ](https://civis.eu/en/connect/newsletters) - [ CIVIS Days ](https://civis.eu/en/connect/civis-days) - [ Civil Society ](https://civis.eu/en/discover-civis-alliance/our-work/open-labs-civic-engagement) - [ Contact us ](https://civis.eu/en/contact) - [ Press Corner & Branding ](https://civis.eu/en/connect/press-corner-branding-toolkit) [CIVIS Student Ambassadors Take Centre Stage in Newsroom Pilot ](https://civis.eu/en/the-civis-newsroom/civis-student-ambassadors-take-the-lead-inside-the-newsroom-pilot-project) [Building an Alliance That Works: Five Lessons from the CIVIS Units ](https://civis.eu/en/the-civis-newsroom/building-an-alliance-that-works-five-lessons-from-the-civis-units) [ Our stories ](https://civis.eu/en/the-civis-newsroom) en - [ de ](https://civis.eu/de/resources) - [ fr ](https://civis.eu/fr/resources) - [ el ](https://civis.eu/el/resources) - [ it ](https://civis.eu/it/resources) - [ es ](https://civis.eu/es/resources) - [ sv ](https://civis.eu/sv/resources) - [ ro ](https://civis.eu/ro/resources) Menu - [Discover](https://civis.eu/en/discover-civis-alliance) [ Toggle submenu ](#primary-nav-sm-collapse-29) - [ What is CIVIS? 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New resources will be added as we reach further milestones, and we hope that they will serve as inspiration and support to other European universities and Alliances to help reach their objectives. Year 0 2026 2025 2024 2023 2022 2021 2020 2019 20262025202420232022202120202019 Topics 1 European Degree Student Mobility Challenged-based approach Innovative Pedagogies Service Learning Micro-credentials Blended Intensive Programmes Digital Campus European Universities initiative Global partnerships Communication and Dissemination Museums Virtual mobility Research & Innovation Polycrisis Inclusion & Diversity Student leadership Civic engagement Migration Participatory research Micro-programmes Joint learning Education Cultural heritage CIVIS Governance Quality Assurance Climate, environment and energy Community of Practice CIVIS Libraries Lifelong learning Skills Open Labs European DegreeStudent MobilityChallenged-based approachInnovative PedagogiesService LearningMicro-credentialsBlended Intensive ProgrammesDigital CampusEuropean Universities initiativeGlobal partnershipsCommunication and DisseminationMuseumsVirtual mobilityResearch & InnovationPolycrisisInclusion & DiversityStudent leadershipCivic engagementMigrationParticipatory researchMicro-programmesJoint learningEducationCultural heritageCIVIS GovernanceQuality AssuranceClimate, environment and energyCommunity of PracticeCIVIS LibrariesLifelong learningSkillsOpen Labs Types 0 Article Audiovisual materials Paper Policy recommendations Report Scientific publications Toolbox Training materials Video Branding material Guide Web platform Course, module or learning opportunity E-book Position paper Strategy ArticleAudiovisual materialsPaperPolicy recommendationsReportScientific publicationsToolboxTraining materialsVideoBranding materialGuideWeb platformCourse, module or learning opportunityE-bookPosition paperStrategy Audiences 0 Students Academics Researchers Administrators Civil society Policy makers StudentsAcademicsResearchersAdministratorsCivil societyPolicy makers Search in title [Reset](https://civis.eu/en/resources) Apply filter Reset **24** resources with topic **Innovative Pedagogies** - ### Towards a European Heritage Pedagogy (2026) 30 September 2026 Developed within the CIVIS Open Lab FARO project – Building Community through FARO Convention, this resource proposes a European Heritage Pedagogy inspired by the principles of the Faro Convention. It translates the project's experience into practical guidelines connecting cultural heritage with active citizenship, community participation, inclusion and sustainable development. - Innovative Pedagogies - Global partnerships - Research & Innovation - Inclusion & Diversity - Civic engagement - Participatory research - Education - Open Labs - Training materials - Guide - Academics - Researchers - Administrators - Civil society [ See more ](https://civis.eu/en/resources/towards-a-european-heritage-pedagogy-2026 "Towards a European Heritage Pedagogy (2026)") - ### Co-Creation for Digital Equity: Replicable Model of Digital Civic Co-Creation and Methodological Guide – LaCoTT Open Lab (2026) 25 August 2026 This methodological guide presents a replicable model for digital civic co-creation developed by the LaCoTT Open Lab. It supports collaboration between universities, students and civic organisations to develop accessible, multilingual digital solutions while promoting service-learning, digital equity and Europe–Africa cooperation. - Innovative Pedagogies - Service Learning - Research & Innovation - Inclusion & Diversity - Civic engagement - Participatory research - Joint learning - Education - Open Labs - Toolbox - Guide - Students - Academics - Researchers - Administrators - Civil society [ See more ](https://civis.eu/en/resources/co-creation-for-digital-equity-replicable-model-of-digital-civic-co-creation-and-methodological-guide-lacott-open-lab-2026 "Co-Creation for Digital Equity: Replicable Model of Digital Civic Co-Creation and Methodological Guide – LaCoTT Open Lab (2026)") - ### CIVIS Open Lab on Intergenerational Learning Communities: Best Practices Showcase (2026) 26 June 2026 This resource presents the CIVIS Open Lab’s community-based approach to intergenerational learning. It showcases practices using storytelling, volunteering, sport, dance and music to reduce ageism and social isolation, strengthen civic bonds and foster meaningful connections across generations. - Innovative Pedagogies - Inclusion & Diversity - Civic engagement - Education - Open Labs - Guide - Students - Academics - Researchers - Administrators - Civil society [ See more ](https://civis.eu/en/resources/civis-open-lab-on-intergenerational-learning-communities-best-practices-showcase-2026 "CIVIS Open Lab on Intergenerational Learning Communities: Best Practices Showcase (2026)") - ### Digital Guidebook on Credited Multiple & Joint Education 17 June 2026 In this guidebook, the CIVIS team is proposing a framework of educational support for all the multiple and varied learning activities carried out at the Alliance level. Therefore, our alliance developed an innovative and ground-breaking model, internally piloted and validated, hoping also to become a source of good European practice for the design of the new academic curriculum within the European Alliances. - Challenged-based approach - Innovative Pedagogies - Micro-credentials - Blended Intensive Programmes - Micro-programmes - Joint learning - Education - Quality Assurance - Skills - Report - Academics - Researchers - Administrators - Policy makers [ See more ](https://civis.eu/en/resources/digital-guidebook-on-credited-multiple-and-joint-education "Digital Guidebook on Credited Multiple & Joint Education") - ### Designing Relaxed Concerts: The All Year Long CIVIS Open Lab Music Ensembles Project Experience (2026) 8 June 2026 This practical guide shares the experience of the All-Year-Long CIVIS Open Lab Music Ensembles project in designing Relaxed Concerts for people living with dementia and their carers. It provides guidance and good practices for creating more accessible, welcoming and inclusive musical experiences. - Challenged-based approach - Innovative Pedagogies - Service Learning - Inclusion & Diversity - Civic engagement - Participatory research - Education - Open Labs - Guide - Students - Academics - Researchers - Administrators - Civil society [ See more ](https://civis.eu/en/resources/designing-relaxed-concerts-the-all-year-long-civis-open-lab-music-ensembles-project-experience-2026 "Designing Relaxed Concerts: The All Year Long CIVIS Open Lab Music Ensembles Project Experience (2026)") - ### Applying a Service Learning approach in course design (2026) 1 January 2026 This module is the result of collaboration between CIVIS Service Learning experts and the alliance's pedagogical innovation area. - Innovative Pedagogies - Service Learning - Course, module or learning opportunity - Academics [ See more ](https://civis.eu/en/resources/applying-a-service-learning-approach-in-course-design-2026 "Applying a Service Learning approach in course design (2026)") - ### Voices of differences: Ethnic and linguistic minorities in the Life of the city of Bucharest (2025) 24 June 2025 This presentation explores ethnic and linguistic diversity, cultural heritage and minority identities in Romania and the wider Balkan region. Developed in the framework of Building Bridges: Culture, Community and Inclusion in Bucharest, it examines the historical experiences, cultural traditions and contemporary realities of different communities, encouraging reflection on diversity, identity, inclusion and intercultural dialogue. - Innovative Pedagogies - Global partnerships - Inclusion & Diversity - Civic engagement - Joint learning - Education - Open Labs - Training materials - Course, module or learning opportunity - Students - Academics - Researchers - Civil society [ See more ](https://civis.eu/en/resources/voices-of-differences-ethnic-and-linguistic-minorities-in-the-life-of-the-city-of-bucharest-2025 "Voices of differences: Ethnic and linguistic minorities in the Life of the city of Bucharest (2025)") - ### CIVIS Service Learning guidelines for lecturers (2024) 2 December 2024 The CIVIS Expert Group Service-Learning has created and made available the CIVIS Service-Learning Guide for Lecturers at all CIVIS universities and associate member Universities in Africa in 2024. The guide aims to offer lecturers at all CIVIS universities a tool for better combining academic knowledge with civic engagement in their educational activities, by applying the pedagogical approach of service-learning. - Innovative Pedagogies - Service Learning - Communication and Dissemination - Guide - Academics - Researchers [ See more ](https://civis.eu/en/resources/civis-service-learning-guidelines-for-lecturers-2024 "CIVIS Service Learning guidelines for lecturers (2024)") - ### Digital Guidebook on the CIVIS Challenge-Driven Approach (2024) 1 June 2024 CIVIS, Europe’s Civic University Alliance, brings together 11 research universities to advance a strong challenge‑based educational model that equips students to address real societal and environmental issues. By combining civic engagement, inter‑ and transdisciplinary collaboration and partnerships with local stakeholders through Open Labs, CIVIS ensures that learning is grounded in authentic, complex challenges linked to the SDGs. This digital guidebook is based on our best practices. - Challenged-based approach - Innovative Pedagogies - Communication and Dissemination - Report - Academics - Researchers - Policy makers [ See more ](https://civis.eu/en/resources/digital-guidebook-on-the-civis-challenge-driven-approach-2024 "Digital Guidebook on the CIVIS Challenge-Driven Approach (2024)") - ### CIVIS guidelines to create digitally enhanced courses (2024) 1 February 2024 Digitalisation has reshaped education, not only through hybrid formats and learning platforms but also by mirroring broader cultural shifts in how young people communicate, access information and create content. These changes raise new questions about teaching roles, assessment and the purpose of the classroom, while highlighting risks such as unreliable information and loss of attention. The CIVIS alliance offers a collaborative framework to address these challenges through four pillars: understanding digital and hybrid teaching, using instructional design for coherent online courses, co‑creating programmes across universities, and applying CIVIS Moodle supported by dedicated guidance. - Innovative Pedagogies - Digital Campus - Communication and Dissemination - Report - Guide - Academics - Researchers - Policy makers [ See more ](https://civis.eu/en/resources/civis-guidelines-to-create-digitally-enhanced-courses-2024 "CIVIS guidelines to create digitally enhanced courses (2024)") - ### CIVIS micro-credentials. Notes for a challenge-based approach (2023) 1 September 2023 In this report, we want to explore to what extent it would be possible to propose a modular educational offer that would reconcile civic engagement with the acquisition of competencies that allow learners to adapt to a (personal, social, occupational) changing context. In order to do so, it is necessary to take into account both the pedagogical particularities of the micro-credentials and the very vision and structure of CIVIS. - Challenged-based approach - Innovative Pedagogies - Micro-credentials - Communication and Dissemination - Report - Academics - Researchers [ See more ](https://civis.eu/en/resources/civis-micro-credentials-notes-for-a-challenge-based-approach-2023 "CIVIS micro-credentials. Notes for a challenge-based approach (2023)") - ### CIVIS Hubs: An Overview of the First Phase of CIVIS (2022) 30 September 2022 This report provides an overview of the development and achievements of the five CIVIS Hubs during the first phase of the Alliance. It presents their role as academic collaboration spaces for developing multinational, multidisciplinary and challenge-based educational opportunities across CIVIS universities. - Challenged-based approach - Innovative Pedagogies - European Universities initiative - Global partnerships - Research & Innovation - Joint learning - Education - Report - Students - Academics - Researchers - Administrators - Civil society [ See more ](https://civis.eu/en/resources/civis-hubs-an-overview-of-the-first-phase-of-civis-2022 "CIVIS Hubs: An Overview of the First Phase of CIVIS (2022)") - ### Open Educational Resources: Recommendations (2022) 1 September 2022 This resource presents recommendations from the CIVIS Open Science Taskforce for the development, dissemination and sustainable use of Open Educational Resources (OER) across the Alliance. It addresses accessibility, diversity and inclusion, licensing, repositories and incentives for creating and using OER. - Innovative Pedagogies - European Universities initiative - Research & Innovation - Inclusion & Diversity - Education - Policy recommendations - Guide - Academics - Researchers - Administrators - Civil society - Policy makers [ See more ](https://civis.eu/en/resources/open-educational-resources-recommendations-2022 "Open Educational Resources: Recommendations (2022)") - ### CIVIS Creat’on Game: A Creative Marathon (2021) 20 October 2021 The CIVIS Creat’on Game is a practical, collaborative methodology designed to help teams address real-world challenges and transform creative ideas into concrete, actionable projects. Developed in connection with the CIVIS Creathon 2021, the resource combines an overview of the CIVIS creative marathons with a step-by-step manual for organising and facilitating the game. - Challenged-based approach - Innovative Pedagogies - Inclusion & Diversity - Student leadership - Civic engagement - Participatory research - Joint learning - Toolbox - Training materials - Guide - Students - Academics - Researchers - Administrators - Civil society [ See more ](https://civis.eu/en/resources/civis-creat-on-game-a-creative-marathon-2021 "CIVIS Creat’on Game: A Creative Marathon (2021)") - ### Digitally Enhanced Mobility: CIVIS Handbook on Virtual Mobility (2021) 7 September 2021 This handbook explores virtual mobility in higher education and provides a CIVIS framework for developing digitally enhanced learning opportunities. It presents key concepts, different types of virtual mobility and practical pathways for strengthening collaboration and developing European curricula across CIVIS universities. - European Degree - Student Mobility - Innovative Pedagogies - Digital Campus - Virtual mobility - Joint learning - Education - Guide - Students - Academics - Researchers - Administrators [ See more ](https://civis.eu/en/resources/digitally-enhanced-mobility-civis-handbook-on-virtual-mobility-2021 "Digitally Enhanced Mobility: CIVIS Handbook on Virtual Mobility (2021)") - ### Innovative Pedagogies: Ways into the Process of Learning Transformation (2019-2021) 1 September 2021 This CIVIS handbook explores innovative pedagogies in higher education and showcases practical examples developed across CIVIS universities. It provides a framework for understanding and clustering pedagogical innovation, while offering academics concrete practices and inspiration for creating engaging, student-centered and transformative learning experiences. - Innovative Pedagogies - European Universities initiative - Guide - E-book - Students - Academics - Researchers - Administrators [ See more ](https://civis.eu/en/resources/innovative-pedagogies-ways-into-the-process-of-learning-transformation-2019-2021 "Innovative Pedagogies: Ways into the Process of Learning Transformation (2019-2021)") - ### CIVIS Moodle 1 September 2021 The CIVIS Moodle is the alliance's common learning platform. Although some courses are taught on the universities' local platforms, the CIVIS Moodle includes a significant part of CIVIS' educational offering - Innovative Pedagogies - Digital Campus - Web platform - Students - Academics - Researchers [ See more ](https://civis.eu/en/resources/civis-moodle "CIVIS Moodle") - ### Third Call for Proposals for CIVIS Hub 1 Activities: Climate, Environment and Energy (2021) 1 July 2021 This call invited academics and researchers from CIVIS universities to propose joint education and research activities within Hub 1: Climate, Environment and Energy. It aimed to foster synergies between education, research and innovation through multidisciplinary and challenge-based collaboration across the Alliance. - Challenged-based approach - Innovative Pedagogies - European Universities initiative - Research & Innovation - Joint learning - Education - Climate, environment and energy - Course, module or learning opportunity - Academics - Researchers [ See more ](https://civis.eu/en/resources/third-call-for-proposals-for-civis-hub-1-activities-climate-environment-and-energy-2021 "Third Call for Proposals for CIVIS Hub 1 Activities: Climate, Environment and Energy (2021)") - ### Call for Proposals for CIVIS Health Hub 3 Activities (2021) 27 May 2021 This call invited CIVIS academics to propose joint educational activities within the Health Hub. It aimed to develop multidisciplinary and innovative learning pathways across a wide range of health domains, involving at least three CIVIS partner universities. - Challenged-based approach - Innovative Pedagogies - Blended Intensive Programmes - European Universities initiative - Global partnerships - Research & Innovation - Inclusion & Diversity - Civic engagement - Joint learning - Education - Course, module or learning opportunity - Academics - Researchers [ See more ](https://civis.eu/en/resources/call-for-proposals-for-civis-health-hub-3-activities-2021 "Call for Proposals for CIVIS Health Hub 3 Activities (2021)") - ### Call for Proposals for CIVIS Hub 2 Activities: Society, Culture and Heritage (2021) 4 May 2021 This call invited CIVIS academics and researchers to propose joint activities within CIVIS Hub 2: Society, Culture and Heritage. It aimed to foster synergies between education, research and innovation through interdisciplinary and challenge-based collaboration across CIVIS universities. - Challenged-based approach - Innovative Pedagogies - Blended Intensive Programmes - European Universities initiative - Research & Innovation - Civic engagement - Education - Cultural heritage - Course, module or learning opportunity - Academics - Researchers [ See more ](https://civis.eu/en/resources/call-for-proposals-for-civis-hub-2-activities-society-culture-and-heritage-2021 "Call for Proposals for CIVIS Hub 2 Activities: Society, Culture and Heritage (2021)") - ### First Call for Proposals for CIVIS Hub 4 Activities: Cities, Mobilities and Territories (2021) 1 May 2021 This call invited CIVIS academics and researchers to propose joint education and research activities within Hub 4: Cities, Mobilities and Territories. It aimed to foster interdisciplinary and challenge-based collaboration addressing key urban, social, environmental and territorial challenges. - Challenged-based approach - Innovative Pedagogies - European Universities initiative - Research & Innovation - Inclusion & Diversity - Civic engagement - Joint learning - Education - Course, module or learning opportunity - Academics - Researchers [ See more ](https://civis.eu/en/resources/first-call-for-proposals-for-civis-hub-4-activities-cities-mobilities-and-territories-2021 "First Call for Proposals for CIVIS Hub 4 Activities: Cities, Mobilities and Territories (2021)") - ### Second Call for Proposals for CIVIS Hub 1 Activities: Climate, Environment and Energy (2021) 1 February 2021 This call invited CIVIS academics and researchers to propose joint education and research activities within Hub 1: Climate, Environment and Energy. It aimed to foster multidisciplinary, challenge-based collaboration and strengthen synergies between education, research and innovation across CIVIS universities. - Challenged-based approach - Innovative Pedagogies - Blended Intensive Programmes - European Universities initiative - Research & Innovation - Inclusion & Diversity - Civic engagement - Joint learning - Education - Climate, environment and energy - Course, module or learning opportunity - Academics - Researchers [ See more ](https://civis.eu/en/resources/second-call-for-proposals-for-civis-hub-1-activities-climate-environment-and-energy-2020 "Second Call for Proposals for CIVIS Hub 1 Activities: Climate, Environment and Energy (2021)") - ### CIVIS Workshop Series on Innovative Pedagogies (2021) 7 January 2021 This resource presents the CIVIS Workshop Series on Innovative Pedagogies, a collection of training activities designed to support academics and educators in exploring innovative approaches to teaching and learning. The workshops cover topics ranging from effective feedback and inclusive education to digital technologies, service-learning and experiential learning. - Innovative Pedagogies - Digital Campus - European Universities initiative - Inclusion & Diversity - Civic engagement - Joint learning - Education - Training materials - Academics - Researchers [ See more ](https://civis.eu/en/resources/civis-workshop-series-on-innovative-pedagogies-2021 "CIVIS Workshop Series on Innovative Pedagogies (2021)") - ### Beyond the Turbulences: Higher Education as Factor of Stability (2020) 30 June 2020 This CIVIS statement reflects on the role of higher education during the COVID-19 crisis and the lessons learned by CIVIS universities. It highlights five strategic areas for strengthening universities as spaces of stability, innovation, inclusion and civic engagement. - Innovative Pedagogies - Digital Campus - European Universities initiative - Virtual mobility - Inclusion & Diversity - Education - Policy recommendations - Students - Academics - Researchers - Administrators - Policy makers [ See more ](https://civis.eu/en/resources/beyond-the-turbulences-higher-education-as-factor-of-stability-2020 "Beyond the Turbulences: Higher Education as Factor of Stability (2020)") ![CIVIS – Europe’s Civic University Alliance](https://civis.eu/build/assets/civis-CCpvK1nT.svg) ------------------------------------------------------------------------------------------------- Europe’s Civic University Alliance ![Co-funded by the European Union](https://civis.eu/build/assets/co-funded-by-the-european-union-DSKLW1us.png)Views and opinions expressed do not necessarily reflect those of the European Union or the European Education and Culture Executive Agency (EACEA). 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